ALL ABOUT US
a tale of diversity

ArkansasSupport.com is our website but our legal business name is Advanced Trade Solutions, LLC. Established in 2001, ATS provided solutions to satisfy multiple diverse markets. Since then our primary operations focus on Information Technology and the many diverse markets contained within it.

Owner and operator Jason Russell has a strong work ethic and a desire to serve. He has been extensively trained by fortune 500 companies such as AT&T, UPS, and Verizon. He has a strong foundation in Customer Service and a rooted ability to troubleshoot. Most of the business we receive are satisfied customer referrals who have done business with Jason.

We are located off I-30 in Alexander, Arkansas. For over 15 years, we have operated without the need for a store front. We have a complete repair shop along with a full photo and video production studio. We offer in-home and on site IT services as well as free pickup and delivery. Drop off is also welcomed.

Our goal is to provide you real solutions to your IT needs. We have been in business for over 15 years and we have a very high customer retention rate. Some of our current customers have been with from the start.

Whether you are looking for a “computer guy,” to answer a few questions or need a team of professionals to be your small business IT department, we have the right solution for you.

Come on. Let's build some rapport

ATS and ArkansasSupport.com Logos

Owner Jason Russell

"TSI, Inc. is a local small business and we have used many computer support companies in the area over the years. We are especially pleased with Jason Russell, ArkansasSupport.com, he ALWAYS goes beyond the call of duty. We highly recommend him to anyone we come in contact with. Thank you Jason for all you do for our company."

Cindy Hogue Technical Services & Installation, Inc. (TSI, Inc.)

"Our business has utilized Jason and Advanced Trade Solutions, LLC as our IT department for the past 3 years. When it comes to anything internet, software or computer equipment related we call on Jason. The response and solution has always been immediate whether solving an issue remotely or with a service call. Our company owns cosmetology schools in 6 states and we have found Jason’s service to be of the highest quality and pricing to be fair and competitive. I would recommend Jason to anyone looking for IT help."

Bill Waite Owner Imagine, Paul Mitchell Partner School - Little Rock

"We are extremely pleased to be associated with Jason Russell and Arkansas Support.com. Not only has he designed, maintained, and optimized our website over the last several years; he has also been very beneficial in troubleshooting our company's computer system. Dependable, reliable, courteous, and professional are all words we would readily use to describe our interactions with ArkansasSupport.com."

William Saul Harry Saul Minnow Farm

"Jason Russel has been an amazing support for us for many years! He is always availible and ready to help. Also, he is very polite and charizmatic when he is here. Love him!!!"

Elecia Howard/Sales Leader/Clinic Floor Leader, Paul Mitchell Advanced Academy-Sales Team, imagine Paul Mitchell Partner School

"We could not be happier with our new website! Working with Jason Russell was such a pleasure. He is so professional and took the time to learn what our business is all about and developed a site for us that is fresh and dynamic, yet meets our needs perfectly. I am recommending his services to all I know who are looking for exceptional expertise and customer service."

Mary Ann Robinson, Better Image Weight Loss - Malvern